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Mission and Vision

Clinic image
Mission
Deliver efficient, high quality patient-centered healthcare that enhances joint mission readiness and customer satisfaction

Vision
Premier and trusted health care team that fosters innovation and optimal outcomes -- preparing warriors for today and beyond

Patient Advocate
Have a complaint or want to pass along a compliment? Contact us: (310) 653-6860 or (310) 653-6673.

Military Treatment Facility

Medical care foractive duty personnel, military retirees, eligible veterans and their enrolled family members are provided by the61st Medical Squadronat the Los Angeles AFB Clinic, located in Bldg. 210 near the Main Gate off Douglas Street. A satellite clinic is also located in the Fort MacArthur military housing area.

Los Angeles AFB Clinic
200 N. Douglas St. Bldg. 210
El Segundo, CA 90245
*Driving Directions

Fort MacArthur Clinic
2400 S. Pacific Ave. Bldg. 30
San Pedro, CA 90731
*Driving Directions

Emergency medical care is not available at either clinic. For life threatening injuries or illnesses, call 911 or proceed to the nearest Emergency Room or Urgent Care Center listed here.

Hours of Operation:
Monday-Friday 7 a.m. to 4 p.m.*
Weekends, Federal holidays and AFSPC-designated Family Days:Closed

*The clinic is also closed the first Thursday of every month in the morning for currency training. It reopens at 1 p.m.

Urgent Care and Hotlines

Los Angeles AFB Clinic does not provide Emergency Services. For urgent after-hours care, contact TRICARE Urgent Care toll-free: 1 (888) 874-9378

Within 24 hours of being seen: Contact the Los Angeles AFB Clinic during normal duty hours at (310) 653-CURE (653-2873) and ask to be transferred to your Primary Care Manager to leave a message, stating your name, SSAN, date you were seen regarding urgent care, where and why.

Military Crisis Line: 1 (800) 273-TALK (273-8255) Press 1

WingmanOnline

Defense Centers of Excellence Outreach Center
(PTSD, Traumatic Brain Injury, Psychological Health)
Toll-Free: 1 (866) 966-1020

Domestic Violence Hotline
Toll-Free: 1 (800) 799-SAFE (799-7233)

National Child Abuse Hotline
Toll-Free: 1-800-4-A-CHILD (422-4453)

Suicide Hotline
Toll-Free: 1 (800) 273-TALK (273-8255)


Nurse Advice Line

Sometimes it is difficult to know if and when to seek medical help for acute health problems, so having professional help at a moment's notice is invaluable. The Military Health System's new Nurse Advice Line for TRICARE beneficiaries does just that, toll-free, 24 hours a day, seven days a week by dialing 1-800-TRICARE (874-2273); Option 1.

The NAL is a team of registered nurses who are available to answer a variety of urgent healthcare questions. They can help you decide whether self-care is the best option, or if it is better to see a healthcare provider. There will always be a live-person on the line to address beneficiary concerns.

The NAL offers a variety of solutions for all TRICARE beneficiaries. When necessary, the NAL can make same-day appointments with the beneficiary's PCM for beneficiaries enrolled to the MTF. If a same-day appointment is not available, the NAL can re-direct the beneficiary to the closest urgent care center. All other TRICARE beneficiaries who are not enrolled to a MTF will receive professional health advice about their urgent health concern and when to seek urgent care.

When calling the NAL, a customer service representative will verify the beneficiary's eligibility through the Defense Enrollment and Eligibility Reporting System. Those with an acute health care concern or question will be connected with a registered nurse that will ask the beneficiary a series of very standard questions to determine the next steps and allow the NAL nurse to provide the best advice possible. Beneficiaries can still call their PCM or clinic, but the NAL is another option for accessing the care in a timely fashion.

After hours care: To obtain authorization for non-emergency care or for out-of-area care, callUnitedHealthcare Military & Veterans toll-free at 1 (877) 988-9378.

All patients are seen by appointment only. For appointments or information, call (310) 653-CURE (653-2873). You can also log onto TRICAREOnline to make appointments.
Below are some courses that the Los Angeles Air Force Base Sexual Assault Prevention and Response office offers. A unit may request any of these topics, customized for your population and demographics.
  • Alcohol Facilitated Sexual Assault 
  • Bystander Intervention
  • Targeting Sexual Assault-Initial Training
  • Male Victims
  • Trauma and Healing
  • Barriers to Reporting
  • Helping the Survivor
  • Media and Sexual Violence
  • Safe Dating
SecAF: Air Force extends SAPR services to AF civilians

Appointments & Benefit Info

Primary Care Clinic:
To schedule or cancel an appointment with the Primary Care Clinic for active duty and enrolled family members, please call (310) 653-CURE (653-2873)

Dental Clinic:
To schedule or cancel an appointment at the Dental Clinic, please call (310) 653-6844.The Dental Clinic is located on the second floor of the Los Angeles AFB Clinic in Bldg. 210. For after hours dental emergencies, call (310) 653-CARE (653-2873) to consult with a dentist. No after hours dental care/treatment is available at this facility.

Dependents, National Guard and Reserve: Visit theTRICARE Dental Program or call toll-free 1 (877) 9METWEB (1-877-963-8932)

Use TRICARE's convenient Self-service websites today at www.tricareonline.com or www.tricare.mil and visit the "I want to..." section to:

· Enroll in or Purchase a Plan
· File or Check a Claim
· View Referrals and Prior Authorizations
· Find a Doctor
· Change your Primary Care Manager
· See What's Covered
· Compare Plans
· Manage Prescriptions

TRICARE is the health care program serving active duty service members, retirees, their families, survivors and certain former spouses worldwide. TRICARE.mil and TRICARE Online are your gateways to beneficiary information. Authorized users can locate military treatment facilities, schedule and view appointments; access approved health content; access personal health information; use pharmacy tools; check medications; access military staff applications and more!

Access eBenefits (Veterans Affairs)
Download your Medical Record
Learn about your Benefits 
Make an Appointment 
TRICARE Flu Information 
TRICARE Formulary 
TRICARE.mil    
TRICARE Online  
TRICARE Mail Order Pharmacy   
TRICARE Medical Treatment Facility Locator

You can also get enrollment assistance and answers to questions from United Healthcare Military & Veterans by calling toll-free, 1 (877) 988-9378 or visit www.uhcmilitarywest.com.

NOTE: TRICARE Online and MiCare secure messaging may seem to offer the same services, but there are important differences to these software tools, which are designed to enhance access to care for all military beneficiaries. Read more about both here.

App Rescheduling

Sometimes there are conflicts that may prevent you from attending your scheduled appointment. If this happens, the clinic respectfully asks that you call to cancel or reschedule your appointments 24 hours in advance if you cannot make it so we can offer your appointment to another patient. If you need to cancel or reschedule your appointment, call (310) 653-CURE during regular business hours. If booked via TRICARE Online, medical appointments can also be cancelled online.

A patient is considered late if they arrive more than 10 minutes after their scheduled appointment time. Don't be That Guy (or Gal)!

Patients who arrive late will either be categorized as a "No-Show", offered the opportunity to reschedule their appointment, or given the option to be seen after other scheduled patients at the discretion of the provider.

Ancillary & Administrative

Appointment Line: (310) 653-2873
Medical Records/Release of Information: (310) 653-6642
Operator Assistance: (310) 653-1110
Exceptional Family Member Program: (310) 653-6480

How does the Exceptional Family Member Program, Overseas Clearance and PCS work?

OCONUS PCS
Family Member Relocation Clearance process is required for all family members traveling.

AF Form 1466
· Pages 1-3: Completed and signed by Active Duty Member
· Pages 4-5: Leave Blank. This is completed at FMRC Appointment.

AF Form 1466D (Dental): Completed for all dependents ages 2 and above by a military or civilian dentist.

DD Form 2792 (Physician Form): Completed by physician (military or civilian) for all dependents. If care is provided by a specialist, please have the specialist complete form.

DD Form 2792-1 (School Form): Completed for all dependent children, by their school. If home- schooled, home school teacher completes. If not school aged, a parent can complete. If an Individual Education Plan (IEP) or Individual Family Service Plan (IFSP) exists, it must be included.
· If the family member is not seen at a Military Treatment Facility, please have the Civilian physician(s) provide a copy of all medical records for the past 18 months.

CONUS PCS
For family members enrolled in the Exceptional Family Member Program(EFMP) or meeting criteria for EFMP:

AF Form 1466

DD FORM 2792 (Physician Form):
· Only if enrolled for special medical needs

DD FORM 2792-1 (School Form):
· Only if enrolled for special educational needs

April marks Sexual Assault Awareness and Prevention Month, recognized by both civilian and military communities alike. This observance focuses on creating the appropriate culture to eliminate sexual assault and requiring a commitment from all Service members and civilians at every level. All have a part in combating sexual assault. 

This month we are pushing the message #NotJustApril and hope to include SAAPM messaging more often in our monthly messaging.


Secure Messaging

Click this button and take command of your medical needs with MiCARE!

Click this button to be taken to the MiCare web site

MiCARE is a web-based tool that will enable you to communicate securely and privately with your health care team.

Click this link for MiCARE Registration 

Article: MiCARE provides faster care

Numbers and E-mails

Los Angeles AFB Operator
(310) 653-1110


LAAFB Base Locator
(310) 653-3080


ID Card Customer Support
(310) 653-6556 
(310) 653-5114


61st Security Forces Squadron Security Forces Squadron
(Law Enforcement desk):
(310) 653-5787 
(310) 653-5664


 

Public Queries or Event Requests
(310) 653-3145 or sbd3.pa.orgbox@spaceforce.mil 

 

Official Public Communication Guidance & Request Process

 

Announcements


UnitedHealthcare Military & Veterans is the managed care support contactor for the TRICARE West Region. Under the new contract, beneficiaries will be required to file claims to new addresses, have new case managers if they had been assigned one by TriWest, and may need to find a new doctor, since United Health's civilian network differs from the former contractor, TriWest Healthcare Alliance.

Please use the following online options for your TRICARE needs.  Check back regularly as the listed links below may be updated or re-directed to new sites:

Online Enrollment 
Update DEERS 
Request Enrollment Card 
Beneficiary Services & Information  
Pharmacy Information (Mail/Retail) 
Find a Form  
Find a Provider  
Check Authorization/Referral Status 
Check Claim Status 
Claims and Billing Tips

 

HIPPA/Privacy

Protect your health - Protect your information: Individually identifiable health information, including demographics, is protected under theHealth Insurance Portability and Privacy Act of 1996. Protected health information that identifies a person such as name, address, date of birth, social security number, diagnosis, payment information or other identifiers can be in electronic, paper or verbal form. With ID theft already affecting one in four Americans, we encouraged you to check your credit reports at least twice a year. You can monitor your financial statements via a special website on this topic or call 1-800-FED-INFO (1-800-333-4636; Press option "6" for Identity Theft information) Monday through Friday from 8 a.m. to 8 p.m. except federal holidays.


- Military Health System's Notice of Privacy Practices (NoPP)
- Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rules
- Guide to Release of HIPAA Information 
Guide to Release of Information to the Media